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Delivery

 Shipping

Actually we are checking the delivery prices with our each order and inform You about pricing before shipping.

There are few ways to send orders to our costumers. 

1. Orders will be delivered to the customers via DPD network. Delivery time and price depends on shipping zones:

Zone 1 - Latvia and Lithuania. Delivery time 2-3 working days. From €18

Zone 2 - Finland and Sweden. Delivery time 3-4 working days. From €22

Zone 3 - Other EU countries. Delivery time 4-6 working days. From €42

Detailed online tracking information is available at request. 

2. Orders will be delivered to the costumers via postal service Eesti Post. You can ask us for the delivery

price or watch it from here. Remember if your order is on or over €300 your delivery will be FREE.

3. Itella SmartPost service 

 Exchanges

We accept returns on new and unused products for exchange within 14 days of purchase. All postage must be paid prior to shipping returns to SkiBikemarathon OÜ. No C.O.D will be accepted.

 Returns

 Items returned for refund in new and unused condition in their original packaging will be given a full credit for the  purchase price of the item used to purchase it. Items may be returned within 14 days of original purchase. We can not  accept any returns on used merchandise.

 Wrong product received

 If we are at fault we will pay for the return shipment of the product and send you a new product with the same method  which the order was originally placed. We will take care of the mistake in a timely manner, and work with you to fix the error.

 Defective products

Warranties are issued by the individual manufacturers of each product. Warranties usually cover defects in materials and workmanship. Damage from any type of abuse or neglect is not covered. The manufacturer may choose to either repair or replace a product they feel is covered under the warranty. Some manufacturers require the warranty item to be sent directly to them others prefer us to handle it. If you feel you have a defective product you may contact the manufacturer for a return authorization directly or you can contact us. It is usually faster to contact the manufacturer directly. Most manufacturers will not accept shipment without a return authorization. We can supply you with the manufacturer contact numbers for all of the products we sell. Shipping and labor are not covered by most warranties. To obtain a Return Authorization for defective products being shipped to us email us or call             +37255637511       during business hours. We must be contacted before we will accept any warranty items.